Privacy Policy

At Dhirendra Soya, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dhirendrasoya.com, or use our products and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
  • Non-Personal Information: Browser type, device details, IP address, and browsing patterns for analytics and improvement.
  • Communication Data: Messages or inquiries you send through our contact forms or email.

How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders.
  • Responding to your inquiries and providing customer support.
  • Sending important updates, order confirmations, or promotional offers (only with your consent).
  • Improving our website, services, and user experience.
  • Complying with legal obligations and preventing fraud.

Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

  • Service Providers: With trusted third-party providers (such as payment processors, delivery partners, or IT services) to complete transactions.
  • Legal Requirements: If required by law, regulation, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or business restructuring.

Cookies and Tracking

Our Site may use cookies and similar technologies to:

  • Remember your preferences.
  • Track website traffic and usage for analytics.
  • Improve functionality and personalization.

You may disable cookies through your browser settings, but some features of the Site may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your data.
  • Opt out of marketing communications.

To exercise these rights, contact us using the details below.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Copyright © 2025 Dhirendra Soya Agro Pvt. Ltd.